Your orders will be shipped within 3 business days (Monday-Friday) upon receipt of the bank's approval. Depending on the distance of the delivery address to our warehouse, cargo company will deliver your order within 1-3 days.
Delivery times of special production products vary according to manufacturing time. Delivery information and times of such products are indicated on the product pages.
In case of a setback from us, you will be informed about your membership information. That's why membership complete and accurate information is important. Delivery is not done on weekends and feast days.
All of the products you have selected will be delivered to you by SHERLOCKPETS guarantee by the cargo companies we have contracted.
For the products you have purchased, you will be notified by a confirmation email. If any of the products you have selected are not in stock, an e-mail will be sent to you and you will be notified of the date on which the product will enter the original stocks.
SHERLOCKPETS.COM is on-line shopping website. It allows multiple users to shop at the same time. In rare cases, it is possible for the consumer to buy the same product and the product is exhausted in stocks;
If we are out of stock for products you have made the payment on the internet, you have at least 4 (four) maximum 30 (thirty) days waiting period. If the product cannot be supplied between these dates, your payment will be returned to you.