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Frequently Asked Questions
  • Frequently Asked Questions

    Product I want is not on your stock. How can I know when it will be available again? 

    You can reach us via info@sherlockpets.com or our prhone 0216 970 2119 and learn about your request./p>

    Product I purchased didn't fit my pet. How can I change it? 

    You can use size chart for your pet and choose the right size. After you find your right size, you can reach us via email or phone for your request for size change. The change will be done immediately if the product hasn't been used./p>

    Where can I find information on product details? 

    Detailed product information can be found in the pages of the related products. If you need any further information that is not listed on our web page, you can contact us via email or phone./p>

    Where can I find the information for product safety? 

    All our products were designed and produced after consulting with veterinarians. We were inspired by the products in the world and literature while designing our products. All raw materials for our products are inspected on their specifications, material safety data sheets and our quality checks. We don't use products or raw materials that are harmful for pets. 

Prepared by  T-Soft E-Commerce.