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Sales Agreement

PRE-INFORMATION

 

ARTICLE 1 SELLER INFORMATION

 

ARTICLE 1.1 - SELLER

Title: SHERLOCKPETS EVCİL HAYVAN ÜRÜNLERİ TİCARET LTD.ŞTİ.

Address: TANTAVİ MH. ESTERGON CD. EXEN ISTANBUL F BLOCK NO: 24F / 161 ÜMRANİYE - ISTANBUL

Phone: +90 216 970 2119

Fax: +90 850 220 0451

 

ARTICLE 1.2 - BUYER

 

The customer is a member of the sherlockpets.com shopping site. Address and contact information used while members shall prevail.

 

 

ARTICLE 2 SPECIFICATIONS OF THE SUBJECT PRODUCT

 

The main features of goods or services are available at www.sherlockpets.com. You can review the basic features of the product during the campaign.

 

The prices listed and announced on the site are the sale price. The advertised prices and promises are valid until they are updated and modified. The prices announced in the period are valid until the end of the specified period.

 

The type of goods / product / service, quantity, brand / model, color, number, sales price, payment method, the order consists of the information at the time of termination.

 

The shipping cost will be paid by the BUYER and is not refundable.

 

ARTICLE 3 GENERAL PROVISIONS

 

 

3.1) BUYER, * sherlockpets.com web site, the basic characteristics of the product, selling price and payment method, and the preliminary information about the delivery of the information is informed and the electronic environment provides the necessary confirmation. BUYER; By confirming this Preliminary Information in electronic environment, before the conclusion of the distance contracts, the address must be given to the BUYER by the SELLER, the basic features of the products ordered, the price of the products including taxes, payment and delivery information is also obtained accurately and completely.

3.2) The product subject to the contract shall be delivered to the BUYER or the person / organization indicated at the address indicated in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product provided that it does not exceed the legal 30-day period.

3.3) Due to all kinds of problems that the cargo company may encounter in the delivery stage of the product to the BUYER, the SELLER cannot be held liable for the delivery of the ordered product to the BUYER.

3.4) The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order and with the guarantee documents and user manuals, if any.

3.5) The SELLER may supply a different product at equal quality and price by informing the BUYER and expressly obtaining its approval before the contractual performance obligation expires.

3.6) If the seller fails to fulfill the contractual obligations in case the product or service subject to the order becomes impossible, s / he notifies the consumer before the expiration of the contractual performance obligation and returns the total price to the BUYER within 10 days.

3.7) This Pre-Information Form must be confirmed electronically for the delivery of the product. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER shall be deemed to have been liberated from the obligation to deliver the product.

 

3.8) After the delivery of the product, the credit card belonging to the BUYER is unreasonably or unlawfully used by unauthorized persons in a way that is not caused by the BUYER's fault. must be returned to the SELLER. In this case, the transportation costs belong to the BUYER.

3.9) The SELLER is obliged to inform the BUYER of the situation if the contractor is unable to deliver the product subject to the contract due to extraordinary circumstances such as force majeure or air transport blocking transportation. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent and / or postpone the delivery period until the preventive situation disappears. If the buyer cancels the order, the amount paid shall be paid to him in cash and within 10 days. In the case of payments made by the BUYER with a credit card, the product amount shall be returned to the related bank within 7 days after the cancellation of the order by the BUYER. Since this amount is related to the bank transaction process after the return of the amount to the bank, the BUYER shall not be able to intervene in any way by the SELLER for possible delays, and it may be 2 to 3 weeks on the bank that the amount returned to the credit card by the SELLER may be reflected on the account of the BUYER by the bank. already accepts.

 

ARTICLE 4 RIGHT OF WITHDRAWAL

 

BUYER; In case of distance contracts related to the sale of goods, the product (excluding Concert and Event Tickets) may use the right of withdrawal from the contract without any legal and criminal responsibility and without giving any justification within 14 (fourteen) days from the date of delivery to the person / organization at the address indicated. In the case of distance contracts relating to the provision of services, this period begins on the date of signing the contract. Before the expiry of the right of withdrawal, the right of withdrawal may not be used in the service contracts that are executed with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER.

 

 

In order to use the right of withdrawal, written notice to the SELLER by registered mail, fax or e-mail must be made within 14 days and the product must not be used in accordance with the provisions of Article 5. If this right is used,

 

  1. a) The invoice of the product delivered to the third party or to the BUYER (If the invoice to be returned is institutionalized, it must be sent together with the return invoice issued by the institution when returning the order.

 

  1. b) Return form,

 

  1. c) The products to be returned shall be delivered complete and undamaged with the box, package and standard accessories, if any.

 

  1. d) The SELLER is obliged to return the total cost and the documents which undermine the buyer to the BUYER within a period of 10 days after the notification of the revocation is received and to return the goods within 20 days.

 

  1. e) If there is a decrease in the value of the commodity due to a reason caused by the BUYER's fault or if the return is impossible, the BUYER is liable to compensate the damages of the SELLER at the rate of defect.

 

  1. f) In case of lowering the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used in the campaign shall be canceled.

 

  1. g) The amount paid for the return of the product returned to the seller due to the right of withdrawal shall be borne by the BUYER in the foreign orders of the SELLER in domestic orders.

 

  1. h) The SELLER does not return the shipping charge from the BUYER when selling the product.

 

 

ARTICLE 5 GOODS EXCLUDING RIGHT OF WITHDRAWAL

 

The goods or requests of the BUYER or the goods which are not prepared to be returned in accordance with his personal needs and which are not suitable for being returned in case of danger of rapid deterioration or whose expiry date is expected to pass and the packaging of the audio or video recordings, software programs and computer Refunds are not possible under the Regulation.

 

 

 

In the application of this Pre-Information, Consumer Arbitration Committees and Consumer Courts at the place where the BUYER purchases goods or services up to the value declared by the Ministry of Industry and Trade and where the residence is located is authorized.

SELLER filed applications for complaints and objections, T.C. The Ministry of Industry and Trade may conduct the goods or services within the monetary limits set by the Ministry of Industry and Trade each year in December or to the arbitral tribunal or the consumer court at the place of residence. Information on the monetary limit is as follows:

 

Effective from 1/1/2012:

 

  1. a) The sub-monetary limit of 1.161,67 TL that there will be evidence in the upper or consumer courts that the decisions of the arbitral tribunals of the consumer problems in articles 5 and 6 of the 22nd article of the Law No. 4077 on the Protection of Consumers shall be binding;
  2. b) Sub-monetary limit for the arbitration and jurisdiction of the provincial arbitral tribunals operating in provinces with metropolitan status in the third paragraph of Article 5 of the Regulation on Arbitration of Consumer Problems published in the Official Gazette dated 1/8/2003 and numbered 25186. 65 TL.

 

This Pre-Disclosure is for commercial purposes.

 

DISTANCE SALES AGREEMENT

 

ARTICLE 1 - PARTIES

 

1.1 - SELLER

Title: SHERLOCKPETS EVCİL HAYVAN ÜRÜNLERİ TİCARET LTD.ŞTİ.

Address: TANTAVİ MH. ESTERGON CD. EXEN ISTANBUL F BLOCK NO: 24F / 161 ÜMRANİYE - ISTANBUL

Phone: +90 216 970 2119

Fax: +90 850 220 0451

 

Email address: info@sherlockpets.com

 

1.2 - BUYER

 

The customer is a member of the sherlockpets.com shopping site.

 

Address and contact information used while members shall prevail.

 

ARTICLE 2 - SUBJECT

 

The subject of this contract is the Regulation on the Protection of the Consumers No. 6502 and the Implementation Principles and Procedures of the Remote Contracts related to the sale and delivery of the specified product and the sale price specified below, in which the BUYER ordered the electronic order from the www.sherlockpets.com website of the SELLER. determination of the rights and obligations of the parties in accordance with the provisions.

 

ARTICLE 3 - SUBJECT OF THE CONTRACT

The type of goods / product / service, quantity, brand / model, color, number, sales price, payment method, the order consists of the information at the time of termination.

 

ARTICLE 4 - GENERAL PROVISIONS

4.1 BUYER, sherlockpets.com web site, the basic characteristics of the product subject to contract, all taxes, including the price and payment method of delivery and the delivery of the costs of the BUYER, the delivery period, and the full commercial title of the SELLER, address and contact information about the preliminary information reads and declares that he / she has knowledge and electronic confirmation.

 

BUYER; By confirming this agreement in electronic environment, before the conclusion of the distance contracts, the address to be given by the Seller to the Consumer confirms that the basic features of the products ordered, the price of the products, including the taxes, the payment and delivery information are obtained accurately and completely.

 

4.2 The product subject to the contract shall be delivered to the BUYER or the person / institution at the address indicated in the preliminary information on the website, depending on the distance of the BUYER for each product, provided that it does not exceed the legal 30-day period. Any cargo charge related to the delivery shown in Article 3 shall be borne by the BUYER and shall be reflected to the invoice of the order under the name AL Shipping Fee Madde.

 

4.3 If the product subject to the contract is to be delivered to another person / organization from the BUYER, the SELLER shall not be held liable for the person / organization to be delivered shall not accept the delivery.

 

4.4 The SELLER shall not be held liable for any problems that the cargo company may encounter during the delivery of the product to the BUYER for failure to deliver the ordered product to the BUYER.

 

4.5 The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the specifications specified in the order and with the warranty documents and user manuals, if any.

 

4.6 The SELLER may supply a different product at the quality and price equal to the BUYER before the expiry of the contractual performance obligation, provided that it is based on a justified reason.

 

4.7 If the SELLER fails to fulfill the contractual obligations in case the fulfillment of the product or service subject to the order becomes impossible, it shall inform the consumer of the contractual performance obligation and supply a different product at the quality and price equal to the BUYER.

 

4.8 For the delivery of the product subject to the contract, the signed copy of the contract must be delivered to the SELLER and the price has to be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER shall be deemed to have been liberated from the obligation to deliver the product.

 

4.9 The BUYER accepts and undertakes that the credit card information it identifies to the system is correct during the shopping and that it has its own legal and criminal legal responsibility for the use of this credit card. After the delivery of the product, the credit card belonging to the BUYER is unreasonably or unlawfully used by unauthorized persons in a manner not caused by the BUYER's fault and if the bank or the financial institution does not pay the product price to the SELLER, must be sent to the SELLER. In this case, the transportation costs belong to the BUYER. If the BUYER does not return the product, it accepts and undertakes that the product price will be transferred to the SELLER's bank accounts without any penalty if the product price is not taken from the credit card or if the product price is returned to the credit card.

 

4.10 The SELLER is obliged to inform the BUYER of the situation if the contractor is unable to deliver the product subject to the contract due to extraordinary circumstances such as the force majeure or transportation which prevents the transportation. In this case, the BUYER may use one of the rights of canceling the order, replacing the product subject to the contract with its equivalent, and / or postponing the delivery period until the preventive situation has disappeared. If the buyer cancels the order, the amount paid shall be paid to him within 10 days in cash and once.

 

 

 

4.11 The points awarded to the customer through a campaign by the SELLER are only valid for a purchase. These points are not refundable even if the product is returned.

 

In the case of payments made by the BUYER with a credit card, the product amount shall be returned to the related bank within 7 days after the cancellation of the order by the BUYER. Since this amount is related to the bank transaction process after the return of the amount to the bank, the BUYER shall not be able to intervene in any way by the SELLER for possible delays, and it may be 2 to 3 weeks on the bank that the amount returned to the credit card by the SELLER may be reflected on the account of the BUYER by the bank. already accepts.

 

ARTICLE 5 - RIGHT OF WITHDRAWAL

The BUYER has the right of withdrawal without having to show any reason within 14 days of the delivery of the product subject to the contract to the person or the person / organization in the address indicated.

 

However, the product cannot be recycled in campaign and promotional products, which are specially prepared, sold and / or imported for the BUYER for certain days such as New Year's Eve, holidays and Mother's Day; BUYER accepts these conditions and makes purchases.

 

In order to use the right of withdrawal, the SELLER must be notified by fax or e-mail within a period of 14 days and the product has not been used in accordance with the provisions of Article 6. If this right is used,

 

  1. a) The invoice of the product delivered to the third party or to the BUYER, (If the invoice of the product to be returned is institutionalized, it must be sent with the return invoice issued by the institution when it is returned.

 

  1. b) Return form,

 

  1. c) The products to be returned within a period of 14 days must be delivered complete and undamaged with the box, package and standard accessories, if any. Within 10 days of the receipt of these documents to the SELLER, the product price shall be returned to the BUYER.

 

The cargo price of the product returned due to the right of withdrawal shall be borne by the BUYER in the domestic orders by the SELLER in foreign orders. The SELLER does not return the shipping charge from the BUYER when selling the product.

 

When the product is returned to the SELLER, the original invoice, which has been submitted to the BUYER during the delivery of the product, must be returned (in order to ensure the consistency in our accounting records). the product will be returned to the BUYER in the same manner as the counter payment. The ”return invoice acak shall be written on the invoice to be returned with the product and signed by the BUYER.

 

 

 

ARTICLE 6 – GOOD EXCLUDING RIGHT OF WITHDRAWAL

In terms of quality; products which are disposable products, copyable software and programs, fast deterioration or expiry date are not accepted.

 

ARTICLE 7 – DEFAULT OF THE BUYER

In case of default of the BUYER, BUYER agrees to pay the damages and losses of the SELLER due to the delayed performance of the debt. In cases where the default of the BUYER originates from the failure of the SELLER, the BUYER shall not be obliged to bear any claims for damages.

 

ARTICLE 8 - AUTHORIZED COURT

 

In the application of this Pre-Information, Consumer Arbitration Committees and Consumer Courts at the place where the BUYER purchases goods or services up to the value declared by the Ministry of Industry and Trade and where the residence is located is authorized.

SELLER filed applications for complaints and objections, T.C. The Ministry of Industry and Trade may conduct the goods or services within the monetary limits set by the Ministry of Industry and Trade each year in December or to the arbitral tribunal or the consumer court at the place of residence. Information on the monetary limit is as follows:

 

Effective from 28/05/2014;

 

  1. a) According to the Article 68 of the Law on the Protection of the Consumer No. 6502, the consumer arbitration committees in the disputes under the value of two thousand Turkish Liras, and the consumer arbitration committees in the disputes under three thousand Turkish Liras, In case of disputes between the thousand Turkish Liras, application to the provincial consumer arbitration committees is mandatory.

 

  1. b) In case of disputes over the specified value, it is necessary to apply to the Court of First Instance in the case of the Consumer Court and as the Consumer Court in the absence of the Consumer Court.

 

This information is provided for commercial purposes.

 

 

Please note: Please check if your cargo package is damaged due to transport before you sign the shipping log. If your cargo package has been damaged for any reason, please return your cargo to be kept in the cargo authority without signing any documents related to the delivery. Your new products will be sent by us immediately. Sherlockpets.com shall not be liable for damage or deficiency of the products in the case of the delivery of the damaged goods.

 

 

  1. All of these terms and conditions are subject to Turkish Law.
Prepared by  T-Soft E-Commerce.